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Category: Thought Leadership

Just Launched: Go Beyond The Meter.com
[ 0 ] February 15, 2011

Just Launched: Go Beyond The Meter.com

Our newest sister site – dedicated to the Utility Executive.

Customers aren’t quite ready to abandon their magazines
[ 0 ] May 10, 2010

Customers aren’t quite ready to abandon their magazines

Most recent CMO Council audit on the magazine industry shows some surprising results!

Growing your Business with Loyalty?
[ 0 ] February 17, 2010

Growing your Business with Loyalty?

Loyalty programs come in all shapes and sizes and three major categories. Make sure you’re growing you APRs!

Do you have brand advocates? Marketers say ‘Yes!’ Customers say ‘Maybe.’
[ 0 ] February 16, 2010

Do you have brand advocates? Marketers say ‘Yes!’ Customers say ‘Maybe.’

CMO Council Report: The Leaders in Loyalty: Is your customer loyalty program effective? Make sure you’re getting a business lift from loyalty.

Why are more customers than ever are defecting?
[ 0 ] February 16, 2010

Why are more customers than ever are defecting?

CMO Council Report: Relevancy Drive Response and Relationships. Customers are in control and they’re tuning out and defecting from loyal brands. What is your strategy?

When was the last time your loyalty program generated a 1090% ROI?
[ 0 ] February 7, 2010

When was the last time your loyalty program generated a 1090% ROI?

As customer acquisition and retention remain a top focus for 2010, your key to success is in your customer data. What’s your plan?

CMO Council Report: Routes to Revenue
[ 0 ] February 5, 2010

CMO Council Report: Routes to Revenue

Of the 650 global marketers polled, 67% said they don’t have a system for reactivating dormant customers. Are you one of them?